Effective Date: May 3, 2026
At OMEGAZE (nexacartsmartshop.com), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
We collect the following types of information when you interact with our store:
- Personal Information: Name, email address, shipping address, billing address, and phone number (when placing an order)
- Payment Information: Payment method details (processed securely by our payment providers — we do not store full credit card numbers)
- Browsing Data: IP address, browser type, pages visited, and cookies
- Order Information: Products ordered, order history, and shipping preferences
2. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To provide customer support and respond to inquiries
- To improve our store experience and product offerings
- To send marketing communications (only if you opt in — you can unsubscribe anytime)
- To prevent fraud and ensure platform security
3. How We Collect Information
We collect information directly from you when you create an account, place an order, subscribe to our newsletter, or contact us. We also collect browsing data automatically through cookies and analytics tools.
4. Data Sharing
We never sell or rent your personal data. We only share information with trusted third parties necessary to fulfill your order:
- Payment processors (Stripe, PayPal, Klarna) — to securely process payments
- Shipping carriers — to deliver your orders
- Analytics providers (Google Analytics) — to understand store performance
- Marketing platforms (Pinterest) — only if you engage with our pins
5. Data Security & Retention
We protect your data using industry-standard encryption (SSL/TLS). Payment information is tokenized and processed by PCI-compliant providers. We retain customer order data for up to 5 years for legal and tax compliance purposes. You may request deletion of your personal data at any time (see below).
6. Your Rights — GDPR (EU) & CCPA (California)
GDPR Compliance (European Union): Under the General Data Protection Regulation, EU residents have the right to:
- Access their personal data (Right of Access)
- Request correction of inaccurate data (Right to Rectification)
- Request deletion of their data (Right to Erasure)
- Restrict or object to processing (Right to Restriction)
- Data portability (Right to Data Portability)
- Withdraw consent at any time
- Lodge a complaint with their local data protection authority
CCPA Compliance (California): Under the California Consumer Privacy Act, California residents have the right to:
- Know what personal information is collected about them
- Request deletion of their personal information
- Opt out of the sale of personal information (we do not sell data)
- Non-discrimination — we will not discriminate against consumers who exercise these rights
7. Cookies & Personalized Ads
Our site uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. We use cookies for personalized advertising through Google Ads and Pinterest, in accordance with applicable laws. You can disable cookies anytime in your browser settings. For personalized ads, you may opt out via the Google Ads Settings page or the Digital Advertising Alliance opt-out portal.
8. Children’s Privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
9. How to Exercise Your Rights or Opt Out
To exercise any of your rights under GDPR or CCPA, or to opt out of data collection, contact us at:
Email: support@nexacartsmartshop.com
Address: Rua 201, 129 — Goiânia, GO 74643050, Brazil
Response Time: Within 30 days of receiving your request (as required by GDPR)
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
OMEGAZE is a registered brand (INPI/Brazil). For privacy inquiries, contact support@nexacartsmartshop.com.
