Contact Us – OMEGAZE

Contact Us

Contact Us

We’re here to help. Reach out to us through any of the channels below and our team will respond within 24 hours.

Business Information

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (BRT, UTC-3)
Saturday: 9:00 AM – 1:00 PM (BRT, UTC-3)
Sunday: Closed (email responses within 24 hours)

Languages We Support

English • Português • Español

Return Policy

We offer a 30-day return policy on all purchases. If you’re not satisfied with your order, contact us at support@nexacartsmartshop.com or via WhatsApp and our team will guide you through the return process.

Shipping

We offer free worldwide shipping on every order. International orders are delivered within 7-20 business days. Tracking information is provided once your order ships. For more details, see our Shipping Policy.


© 2026 OMEGAZE. All rights reserved.

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OMEGAZE Support

We typically reply within 1-2 hours

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